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Created On: 05/01/2025
in My Loan is Transferring
My loan is transferring to you. What does this mean? If you’ve received a notice that the servicing of your loan will transfer to us, rest assured, the terms of your loan agreement will not change due to the transfer. On your transfer date, we...
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Created On: 05/01/2025
in My Loan is Transferring Will the terms of my loan or interest rate change? No. Rest assured, a servicing transfer will not affect the terms of your loan. This includes your interest rate. Will my loan number change? Whether your loan is transferring to or from us, y...
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Created On: 05/01/2025
in My Loan is Transferring
I received a letter from you about my loan transferring to a new servicer. What does this mean? Once your loan transfers, your new loan servicer will begin handling your loan payments and the ongoing management of your loan. You will need to be...
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Created On: 05/01/2025
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Created On: 05/01/2025
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Created On: 05/01/2025
in Online Access Your equity. Your way. Access and manage your home equity loan or line of credit on the go with our secure and easy-to-use LoanNav app for Apple and Android. Once logged in, you can view your loan/account details, make and schedule payments...
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Created On: 04/25/2025
in Closing Your HELOC
Can I make extra payments to pay off my HELOC early? You can make additional principal payments online, in person, or by mail to pay off your HELOC ahead of schedule. Please note that if you make an additional principal payment, the funds will...
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Created On: 04/25/2025
in Closing Your HELOC How can I close my HELOC? To permanently close your account, follow these steps: Request a payoff quote through our website or app, by phone or by email. Pay off the entire balance. Sign and return an authorization form to close your accou...
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Created On: 04/25/2025
in Payments How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up budge...
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Created On: 04/25/2025
in Payments
What is autopay? If you choose to enroll for Autopay, your monthly payments will automatically draft from your chosen checking or savings account on the day you choose. Autopay can help save you time and peace of mind, as you won't have to rememb...