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Last Updated: 09/16/2025
in Go Paperless *NEW Options!*
Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
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Last Updated: 04/07/2025
in Contact Us
Other Correspondence PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155
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Last Updated: 04/07/2025
in Contact Us Property Taxes – Escrow If you have an escrow account set up to pay your property taxes and receive a bill from your taxing authority, please send a tax copy at your earliest convenience: Property Taxes – Non-Escrow If you do not have an escr...
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Last Updated: 05/01/2025
in Draws/Advances How can I draw money from my HELOC account? We offer a few convenient options: Online: Log in to our website or app to initiate an ACH draw/advance to transfer funds to your designated checking/savings account. Phone: C all our custome...
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Last Updated: 05/01/2025
in Closing Your HELOC How can I close my HELOC? To permanently close your account, follow these steps: Request a payoff quote through our website or app, by phone or by email. Pay off the entire balance. Sign and return an authorization form to close your accou...
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Last Updated: 04/07/2025
in General HELOC FAQs What can I use my HELOC for? You can use your HELOC funds for various purposes, such as home improvements, repairs, consolidating higher interest rate debt, or other financial needs. Can I access my HELOC information online? You can manag...