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Last Updated: 09/16/2025
in Go Paperless *NEW Options!*
Prefer to be paperless? Enroll for our convenient e-delivery services to receive certain statements and communications electronically instead of by mail! You'll trade paper clutter and waste for easy email notifications you can access anytime, a...
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Last Updated: 09/16/2025
in Go Paperless *NEW Options!*
Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
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Last Updated: 09/16/2025
in Go Paperless *NEW Options!*
You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
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Last Updated: 09/16/2025
in Go Paperless *NEW Options!*
Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
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Last Updated: 04/07/2025
in General HELOC FAQs What can I use my HELOC for? You can use your HELOC funds for various purposes, such as home improvements, repairs, consolidating higher interest rate debt, or other financial needs. Can I access my HELOC information online? You can manag...
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Last Updated: 05/01/2025
in Draws/Advances How can I draw money from my HELOC account? We offer a few convenient options: Online: Log in to our website or app to initiate an ACH draw/advance to transfer funds to your designated checking/savings account. Phone: C all our custome...
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Last Updated: 05/01/2025
in Closing Your HELOC How can I close my HELOC? To permanently close your account, follow these steps: Request a payoff quote through our website or app, by phone or by email. Pay off the entire balance. Sign and return an authorization form to close your accou...