Updated Articles

  1. Contact Us

  2. Home Insurance

    Home Insurance If you have a new insurance policy, please send the new policy documents to us as follows: Online (it’s quick and easy!):   By mail: ISAOA / ATIMA PO Box 961254 Fort Worth, TX 76161 If you have an escrow account set up to ...
  3. Go Paperless *NEW Options!*

  4. Accessing Statements Online

    Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
  5. E-Delivery Options

    Electronic delivery is available for the following communications:  Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions.  Year-end statements Depending on your loan/accoun...
  6. How to Enroll

    You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to  Escrow statements plus other routine servicing communications,  check the Email box and...
  7. Payments

  8. Payment Options

    We offer a variety of quick and easy payment options. Choose the way that is most convenient for you! Online via our By phone at Set up autopay (monthly ACH drafts) online or by phone Call to set up budget drafts (ACH drafts every 14 ...
  9. HELOC Payment FAQs

    Why does my monthly payment change? In general, HELOC payments can change from month to month for a variety of reasons. A few common reasons include: Interest Rate changes:  Most HELOCs have a variable interest rate that periodically adjusts to...
  10. Online Access